To Whom it may concern,

My name is David Pxxxxxx,  I was a guest at your hotel the Fairfield Inn in Lancaster last Thursday (02/17/2011).

I was there for a over night stay and interview in the morning.  It was a very important day for me and I had everything ready except my tie.  I had forgotten it.  I did not feel comfortable with out it due to the necessary presentation I would be making this particular day.  I was bold enough to ask the gentleman at the front desk of you your hotel if he would be so kind to let me borrow it.  He was quick to answer the bell and save my day before it had even begun.  I am embarrassed that I don’t remember his name right now but I did tell one of the other managers and I believe she knew who I was talking about.

The bottom line here is that I needed no distractions and had but myself in a bad state of mind before my Big Day.  The gentlemen stepped in and helped me remain undistracted.  

I ended up having a successful day and moved forward in the process with the company I am interviewing for.  This could be a life changing opportunity.  I appreciate the kindness and willingness to go above and beyond.  It meant a great deal to me.  

Thank you for hiring such kind people willing to go the extra mile for the Fairfield Inn and it’s customers.

Thank you,
David Pxxxxxx.