Jul 31 2012

J.D. Power and Associates announces 2012 study results

Category: Hilton Garden Inn LancasterSteven @ 8:27 am

Hilton Garden Inn Awarded Highest Ranking by J.D. Power and Associates

Hilton Garden Inn has been honored with the highest ranking in the Upscale Segment of the J.D. Power and Associates 2012 North America Hotel Guest Satisfaction Index StudySM!

The study measures overall hotel guest satisfaction across seven different hotel segments. Seven key measures are examined within each segment to determine overall satisfaction: reservations; check-in/check-out; guest room; food and beverage; hotel services; hotel facilities; and costs and fees.

Jul 31 2012

J.D. Power and Associates announces 2012 study results

Category: Homewood Suites LancasterSteven @ 8:13 am
Congratulations to Homewood Suites by Hilton!  Homewood Suites Brand has once again maintained the #1 ranking in the extended stay category for the North American JD Power & Associates annual hotel index survey. As a brand, not only did the Homewood Suites Brand hold on to the coveted top spot for 2012, the brand has now held this position for an impressive 3 years in a row, and an even more impressive 9 out of the 12 years of the category!

The study measures overall hotel guest satisfaction across seven different hotel segments. Seven key measures are examined within each segment to determine overall satisfaction: reservations; check-in/check-out; guest room; food and beverage; hotel services; hotel facilities; and costs and fees.

Jul 30 2012

J.D. Power and Associates announces 2012 study results

Category: SpringHill Suites HersheySteven @ 12:26 pm
Congratulations SpringHill Suites by Marriott on achieving a #1 ranking in the 2012 J.D. Power Guest Satisfaction Index Study in the upscale segment.

The study measures overall hotel guest satisfaction across seven different hotel segments. Seven key measures are examined within each segment to determine overall satisfaction: reservations; check-in/check-out; guest room; food and beverage; hotel services; hotel facilities; and costs and fees.

— at SpringHill Suites Hershey Near the Park.

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